Returns & Exchanges

At MUK LUKS, we want you to be completely satisfied with your cozy purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Simply ensure your items are in new condition with all tags attached to qualify for a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.

• 3.
  Pack Your Items

  Place your unworn MUK LUKS items back into their original box or a secure shipping mailer and affix the prepaid label to the outside.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized carrier location and keep your tracking number handy while we process your refund.