Returns & Exchanges
At MUK LUKS, we want you to be completely satisfied with your cozy purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Simply ensure your items are in new condition with all tags attached to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.
- 3.Pack Your Items
Place your unworn MUK LUKS items back into their original box or a secure shipping mailer and affix the prepaid label to the outside.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking number handy while we process your refund.